September 24, 2019 — TDBBS of Richmond, VA, is recalling a limited distribution of 2 pig ear pet treat products sold via Amazon.com due to possible contamination with Salmonella bacteria.
The affected products were shipped to customers between April 22, 2019, and August 13, 2019.
Customers are advised to dispose of any USA Thick Pig Ear 8 Pack and USA Thick Pig Ear 20 Pack from the following shipments.
All UPCs, Best By Dates and Lot Codes are located on the package back.
A sample image of one of the product labels is posted below. See above table for specific lot numbers and Best By dates.
Why the Recall?
This recall is the result of routine sampling conducted by the Michigan Department of Agriculture and Rural Development.
The sample package tested positive for Salmonella. No illnesses have been reported. And according to the company, “the amount of affected product is minimal”.
Salmonella can affect animals eating the products, and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.
Consumers exhibiting these signs after having contact with this product or a pet that has eaten the product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.
Infected but otherwise healthy pets can be carriers and infect other animals or humans.
TDBBS included the following text within the FDA recall announcement:
“TDBBS treats and chews are produced to robust safety and quality standards, using the most advanced food safety protocols. Our team is committed to doing its part to caring for the pets who enjoy our products. We regret the concern and inconvenience this recall creates for our customers.
“Our company has ceased the production and distribution of this product as we, in cooperation with the FDA, continue to investigate the situation further. TDBBS’s product safety team is conducting its own stringent review to identify what measures can be established to prevent this situation from recurring.
“Our safety teams have been rigorously testing our products and raw materials, working with independent testing firms and conducting an internal investigation within our supply chain to determine how this situation occurred. Nevertheless, we believe it is appropriate out of an abundance of caution to conduct this voluntary recall in cooperation with our customer.”
What to Do?
If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
Consumers may contact customer service at 877-483-5853, Monday to Friday 9 to 5 PM or email TDBBS at firstname.lastname@example.org.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to https://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.