December 21, 2017 — Primal Pet Foods of Fairfield, California, is voluntarily recalling specific lots of 5 of its freeze-dried poultry products because their grind size exceeds the ideal size of ground bone to be fed to dogs and cats.
Affected products include Primal Canine and Feline Freeze-Dried Poultry Formulas.
For a full list, please go to DogFoodAdvisor.com
What to Do?
The company asks that affected products be returned to the Primal retailer from where they were originally purchased for full credit.
Those unable to return the product directly to the retailer are invited to contact Primal Customer Service at 866-566-4652 extension 2 or by email at email@example.com
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.