Category Archives: Uncategorized

Irish Rover Advent Calendar Recall

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December 11, 2021 — Costco.ca is recalling Irish Rover 2021 Advent Calendar for Dogs (item 2462182) dog treats, claiming only that “these Calendars do not meet our quality standards”.

No further information regarding the cause of this action was provided by Costco in the announcement. Supplier contact information can be found below.

Where Was the Product Sold?

The affected product was distributed from both Costco Warehouse and Costco.ca between October 1, 2021 and December 8, 2021.

Keep in mind…

Even though the defective treats were sold only in Canada, they remained on the market for over 2 months.

Which means that by now, some of the product may have found its way into both Canadian and American homes… and may also be intended as gifts.

What to Do?

In its announcement, Costco advised consumers to “stop feeding the treats to your pet immediately as Irish Dog Foods reviews the quality concerns”.

Customers are invited to “return the Calendar to a Costco warehouse for a full refund on your next visit”.

For more information, please contact Irish Dog Foods at info@irishdogfoods.com or by telephone at 888-671-8851 (Monday to Friday 8am to 5pm).

The official announcement concludes, “We apologize for any inconvenience this may cause and ask you to please pass this information along to anyone to whom the product may have been given.”

Reporting Pet Food Problems

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

BioLifePet Liquid Probiotics Recall

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December 1, 2021 — Livia Global, Inc. of Visalia, CA, is recalling two lots of its BioLifePet Liquid Probiotics due to the possibility of contamination with Pseudomonas aeruginosa bacteria.

What Is Pseudomonas?

Pseudomonas aeruginosa is a potentially dangerous, disease-causing bacterium found in the environment. If ingested, Pseudomonas can cause a life-threatening infection in immune-compromised individuals.

Pseudomonas infections are generally limited to hospital settings.

What’s Recalled?

This recall event only affects the following products with the Lot# 001005-1 Best by: 04/2023 as well as LiviaOne Nasal Probiotics with Lot# 010620-1 Best by 08/2023 with the following ship dates:

  • LiviaOne Daily Probiotics 2oz
    UPC 030915 107112
    Ship dates 04/16/2021 – 08/30/2021 (1067 units)
  • LiviaOne Daily Probiotics 4oz
    UPC 030915 107167
    Ship dates 07/09/2021 – 08/30/2021 (384 units)
  • LiviaOne Topical Spray Probiotics 4oz
    UPC 030915 107105
    Ship dates 07/08/2021 – 07/30/2021 (571 units)
  • LiviaOne Nasal Probiotics 1oz
    UPC 030915 107198
    Ship dates 04/21/2021 – 05/12/2021 (480 units)
  • LiviaOne Nasal Probiotics 1 oz
    UPC 030915 107198
    Ship dates 07/14/2021 – 08/24/2021 (600 units)
  • LiviaOne Nasal Probiotics 1 oz
    Lot# 010620-1
    UPC 030915 107198
    Ship dates 10/27/2021 – 11/25/2021 (50 units)
  • BioLifePet Probiotics for Cats
    UPC 030915 107044
    Ship dates 05/05/2021 – 07/26/2021 (128 units)
  • BioLifePet Probiotics for Dogs
    UPC 030915 107037
    Ship dates 05/05/2021 – 08/25/2021 (128 units)

Lot numbers are located on the side of the bottle and on the bottom of the outer container in which the product is sold. (See below)

No other lots or ship dates or any other LiviaOne products are affected by this recall.

These products are distributed nationwide through Amazon, wholesale, and direct sales from the company’s website.

Editor’s Note: We find this FDA announcement to be confusing in that it appears to contain both human and pet products together on the same page.

Message from the Company

The company discovered the potential issue during routine 3rd party laboratory testing, which is part of Livia Global’s quality assurance procedures and safety protocols and decided to take this precautionary measure.

Even though the company has not received a direct complaint from using their products, we felt compelled to do this out of abundance of caution.

According to Chief Operations Officer, Deborah Moreno…

“We apologize for any concern or inconvenience this situation causes our customers and are here to support them… Livia Global is dedicated to the safety, health and welfare of its customers above all else. We continue to invest in the safety and quality protocols to ensure we produce only the best products.”

What to Do?

The company is asking consumers who have product from the above-mentioned Lot and ship dates to dispose of products.

Impacted consumers may contact Livia Global Customer Care to request a full refund (please have order # available), see contact information provided below.

For more information, please contact Deborah Moreno, Livia Global via phone, 1-559-372-8593 or email support@liviaglobal.com.

Hours of operations are from 8:30AM – 4:30PM PST Monday – Friday.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Water Quality for Your Dog’s Health

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Poor Water Quality Can Lead to Disease

Water is perhaps the most neglected nutrient in a dog’s diet…

Which is why it may also be the most overlooked cause of diarrhea and soft stools in pets.

That’s because…

Dogs frequently drink water that’s contaminated with disease-causing bacteria and parasites… from sources found in:

  • Stagnant puddles
  • Community water bowls in dog parks
  • Polluted streams and ponds

And keep in mind…

Dogs Pollute Their Own Drinking Water

The slow-motion video below shows how a dog contaminates its own drinking water.

Notice how the animal uses its tongue to scoop up the liquid… while germ-laden saliva drips back down into the bowl.

Loaded with Disease-Causing Germs

No matter the source

Polluted drinking water can contain massive colonies of bacteria and other dangerous organisms.1

For example…

Giardia is a disease-causing parasite that can be found in shared water bowls at dog parks, restaurants and other public places.2

It can also be detected in suburban streams and ponds.

Unfortunately…

This common waterborne germ is capable of causing serious digestive problems in dogs.Giardia parasite in water (CDC photo)

Even worse…

In a process known as cross contamination

Giardia can spread from one water bowl to another… which can lead to the infection of other dogs.

What’s more…

A dog’s water bowl can also be contaminated with even more dangerous bacteria, such as…3

More Germs in Every Ounce

In addition to water removed from the bowl by your dog, the unceasing process of evaporation is also working to empty it.

Unfortunately…

As water evaporates…

The disease-causing “soup” remaining in the bowl becomes more concentrated.

Which means…

There are now more germs in every ounce of water.

The polluted water is now more potent. More dangerous.

And thus…

More likely to cause diarrhea and soft stools in your dog.

Dilution Is the Solution

The easiest way to combat the steady increase of germs in the water is to continuously dilute it.

Simply add water to the bowl every time you get a chance.

Which will make it less concentrated.

And weaken the “dose” of the germs.Clean Water Served in a Large Stainless Steel Bowl

Keep Your Dog Hydrated

As you’d expect…

A dog needs continuous access to water to lower the risk of dehydration.

Which means…

Clean, fresh water must be available on demand… anytime the animal’s natural urge to drink calls for it.

Choose a Safe Water Bowl

The biggest mistake dog owners make is choosing a water bowl that’s too small… for any dog.

That’s because…

Small bowls make it impossible to keep the number of germs in the basin sufficiently diluted… and your dog adequately hydrated.

Our best advice

Regardless of your dog’s size…

Serve your pet’s water from the largest bowl you can find… which helps dilute the germ concentration in the basin.

What’s more…

You’ll be taking advantage of the powerful dilution effect.

For Additional Protection

We recommend choosing a bowl that’s made from high grade stainless steel. They’re much easier to keep clean.

They hold up well over time.

And the better ones tend to resist corrosion and harsh dishwasher detergents.

Avoid bowls made from plastic.

That’s because some of these synthetic bowls are known to leak dangerous, cancer-causing chemicals into the dog’s drinking water.

And…

Many older “china” bowls can contain lead and leaded glazes… which can cause neurological (brain) disorders in dogs.

So, be sure to avoid those, too.

The Bottom Line

The following recommendations will help ensure your dog remains hydrated at all times…

  1. Use an oversize bowl and keep it filled with fresh clean water
  2. Change all water in the bowl at least twice a day
  3. Wipe away any slimy biofilm from the inner surface of the bowl
  4. Keep water bowls as clean as you keep your family’s glassware
  5. Never separate your dog from her drinking water… ever
  6. Carry fresh water and serving bowls with you when traveling

For Extra Safety

We also recommend placing your dog’s water bowl in the dishwasher for a thorough scrubbing… at least once a week.

They come out sparkling clean and ready to serve up a refreshing healthy drink.

And best of all…

You’ll be one step closer to becoming your dog’s mealtime hero.

Tuffy Pet Foods Recall

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October 11, 2021 — Tuffy’s Pet Foods is recalling approximately 1,600 cases of NutriSource Pure Vita Salmon Entree Dog Food in a Tetrapak carton following notification from the product manufacturer of potentially elevated levels of Vitamin D.

About Vitamin D Toxicity

According to the Food and Drug Administration:

“…extremely high levels of vitamin D can cause serious health problems. Vitamin D is a fat-soluble vitamin, so unlike water-soluble vitamins, when a dog… gets too much, the excess is not rapidly excreted in his or her urine. Instead, it’s stored in fat tissue and the liver. Excessive vitamin D can lead to kidney failure and even death.”

Tuffy’s Pet Foods Company Statement

Consuming elevated levels of vitamin D in dog food can cause adverse reactions in dogs of all sizes, including symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling and weight loss.

When ingested at excessive levels, vitamin D can lead to serious health issues in dogs including renal dysfunction.

While no reports of illness or injury have been reported from consumers to date, Tuffy’s is acting out of an abundance of caution and is removing the specific lots of product listed below from distribution.

As such, consumers should stop feeding the product listed below to their pets immediately.

Tuffy’s recommends consumers whose dogs have consumed the potentially affected product and are exhibiting any of the above mentioned symptoms contact their veterinarian.

Where Was the Product Sold?

The recalled product was distributed nationwide to distributors and retail stores.

What’s Being Recalled?

The recalled product is limited to Pure Vita Salmon Entrée Dog Food in a Tetrapak carton, bearing UPC Code “0 73893 96202 1” (found on side of the carton).

Products included in the recall are identified by the “Best by Dates” and “Lot Numbers” (found on the top of the carton) as listed in the grid below.

No other Pure Vita dog or cat foods, or treats are affected by this announcement.

What Caused the Recall?

The recall was initiated after Tuffy’s was notified by the product manufacturer that this product may contain elevated levels of vitamin D.

The manufacturer of the affected product has identified and isolated the error and corrective actions are in progress to prevent this from happening again.

There are no other Pure Vita products affected by this recall.

This voluntary recall is being made with the knowledge of the U.S. Food and Drug Administration, and is being made out of an abundance of caution.

What to Do?

Consumers who purchased the Pure Vita Salmon Entrée dog food product subject to this voluntary recall (as identified above) are urged to return the product to their retailer for a full refund.

For consumer information or questions regarding this voluntary recall, please contact Tuffy’s Pet Foods, Inc. at (800) 525-9155 from Monday-Friday, 8:00am-5:00pm Central Time, or by email at tufcustservice@klnfamilybrands.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Fromm’s Dog Food Recall

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October 1, 2021 — Fromm Family Foods of Mequon, Wisconsin, is recalling approximately 5,500 cases of Fromm Shredded Entrée wet dog food due to potentially elevated levels of Vitamin D.

What’s Being Recalled?

The following 4 products are affected by this recall.

Product Lot Numbers and Best By Dates

Products are packaged in 12 ounce cans with Best By Date 08/2024. A full list of affected products is below:

  • Four-Star SHREDDED BEEF IN GRAVY ENTRÉE food for dogs, 12 cans per case, 11877
    12 oz. per can
    UPC 7270511876
    Best By Date 082024
  • Four-Star SHREDDED CHICKEN IN GRAVY ENTRÉE food for dogs, 12 cans per case, 11881
    12 oz. per can
    UPC 7270511880
    Best By Date 082024
  • Four-Star SHREDDED PORK IN GRAVY ENTRÉE food for dogs, 12 cans per case, 11879
    12 oz. per can
    UPC 7270511878
    Best By Date 082024
  • Four-Star SHREDDED TURKEY IN GRAVY ENTRÉE food for dogs, 12 cans per case, 11883
    12 oz. per can
    UPC 7270511882
    Best By Date 082024

There are no other Fromm products affected by this recall.

About the Recall

Recalled products were distributed nationwide at neighborhood pet stores.

Potential adverse reactions could occur in all size dogs. No reports of illness or injury have been reported from consumers to date.

However, Fromm management has determined it is prudent to pull these four lots out of distribution.

Fromm Company Statement

“The recall was initiated after we discovered, through our own analysis, that these products may contain elevated levels of Vitamin D.

“We have identified and isolated the error, and in addition to our existing safety process, we have put corrective actions into place to prevent this from happening again.”

This voluntary recall is being made with the knowledge of the U.S. Food and Drug Administration.

About Vitamin D Toxicity

According to the Food and Drug Administration:

“…extremely high levels of vitamin D can cause serious health problems. Vitamin D is a fat-soluble vitamin, so unlike water-soluble vitamins, when a dog… gets too much, the excess is not rapidly excreted in his or her urine. Instead, it’s stored in fat tissue and the liver. Excessive vitamin D can lead to kidney failure and even death.”

According to the FDA recall bulletin:

Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.

Vitamin D when consumed at very high levels can lead to serious health issues in dogs including renal dysfunction.

Consumers who have dogs that have consumed any of the affected products and are exhibiting these symptoms should contact their veterinarian.

What to Do?

Consumers should stop feeding the affected products to their dogs.

Consumers who have purchased Fromm Four-Star Shredded Entrée canned dog food are urged to return the product to their retailer.

Consumers with questions are invited to contact the company at 1-800-325-6331 from Monday through Friday, 8:00 am to 5:00 pm, Central Time. Or they may contact Fromm at info@frommfamily.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Top Quality Dog Food Recall

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August 26, 2021 — Top Quality Dog Food of Hyattsville, MD is recalling one batch of its “Beef HVM” product due to possible contamination with Salmonella spp. and Listeria monocytogenes bacteria.

What’s Recalled?

About Salmonella and Listeria

Salmonella, Listeria, can affect animals eating the product and there is risk to humans handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

  • Beef HVM recipe
    1-pound packages
    Lot Number 071521

Healthy people infected with Salmonella should monitor themselves for the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping, and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever, and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Listeria monocytogenes can cause serious and sometimes fatal infections in young children, vulnerable or elderly people, and others with compromised immune systems.

Healthy people may suffer short-term symptoms such as fever, headaches, stiffness, abdominal pain, and diarrhea.

Listeria monocytogenes infections pose a serious threat to pregnant woman, as it can lead to miscarriages and stillbirths.

Listeria monocytogenes infections are uncommon in pets, but they are possible.

Symptoms may include mild to severe diarrhea; anorexia; fever; nervous, muscular, and respiratory signs; abortion; depression; shock; and death.

Healthy people should monitor themselves and their pets for symptoms.

Where Was the Product Sold?

The recalled “Beef HVM” was distributed in DC, MD, VA, DE, PA, MA, CT, and SC and product was distributed through mail order and direct delivery from 7/27/21 to 8/2/21.

The “Beef HVM” comes in a 1-pound package marked with lot #071521 on the bottom right corner of the label.

No illnesses have been reported to date in connection with the “Beef HVM” 1-pound packages in question.

What Caused the Recall?

The contamination was noted after a state surveillance sample revealed the presence of Salmonella, Listeria monocytogenes, in some 1-pound packages of Beef HVM.

The remaining “Beef HVM” batch in our possession has been quarantined and we have discontinued the distribution of this batch while FDA and our company continue their investigation as to the source of the contamination.

What to Do?

Based on its records, the High Quality claims it has already contacted those who have received this lot number.

In addition, the company encourages all customers who received this product to dispose of any unused product immediately.

If you find the “Beef HVM” 1-pound package with lot number 071521 in your possession, you’re invited to return the product to the place of purchase for a full refund.

You can contact the Top Quality Dog Food company at 240-802-6601, Monday through Friday, 8:00 AM to 4:30 PM ET.

You can also write to customerservice@topqualitydogfood.com

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Simply Nourish Frozen Dog Food Recall

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August 13, 2021 — Wet Noses Natural Dog Treat Company of Monroe, Washington, is recalling approximately 51,000 packages of Simply Nourish frozen dog food due to it elevated levels of Vitamin D.

What’s Being Recalled?

Recalled products are marketed in 2-pound and 4.5-pound packages across specific “Best By” dates.

A full list of affected products is included below:

Affected Simply Nourish frozen food products were distributed at select PetSmart stores nationwide.

No illnesses have been reported to date. No other products have been affected.

About Vitamin D Toxicity in Dogs

Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.

Vitamin D when consumed at very high levels or over a long period of time can lead to serious health issues in dogs… including kidney failure and death.

Consumers who have dogs that have consumed any of the products listed above and are exhibiting these symptoms, should contact their veterinarian.

What Caused the Recall?

The recall was initiated after a routine nutrition test confirmed elevated Vitamin D levels on certain Simply Nourish frozen food products.

Subsequent investigation indicates the problem arose as a result of the vitamin mix dosage being significantly reduced by the vitamin mix manufacturer, and this change was not detected or properly communicated.

As a result, the dosage was not reduced.

Company Message

We care deeply about our customers and their pets, and have put corrective actions into place to ensure this issue does not reoccur.

This recall is being made with the knowledge of the U.S. Food and Drug Administration.

What to Do?

Consumers should immediately stop feeding the above products to their dogs.

Consumers who have purchased Simply Nourish Frozen Food are urged to return it to the place of purchase for a full refund.

Consumers with questions may contact the company at 800-938-6673 Monday to Friday, 8 am to 4:30 pm PST.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Sunshine Mills Dog Food Recall

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July 29, 2021 — Sunshine Mills is recalling six dog food brands due to dangerous levels of aflatoxin.

Aflatoxin is a potentially deadly toxin produced by Aspergillus mold (typically found on corn)… and which can be harmful to pets if consumed in significant amounts.

What’s Recalled?

To date, no illnesses have been reported in association with the related products. No other Sunshine Mills pet foods are affected by this announcement.

Sold Nationwide

The affected products were distributed in retail stores nationally.

Retailers who received the recalled lots have been contacted and asked to pull these lots from their inventory and shelves.

There are no other Triumph®, Evolve®, Wild Harvest®, Nurture Farms®, Pure Being®, or Elm products or other lot codes of these products affected by this recall.

Message from the Company

“While no adverse health effects related to these products have been reported, Sunshine Mills, Inc. has chosen to issue a voluntary recall of the above-referenced products as a precautionary measure in furtherance of its commitment to the safety and quality of its products.”

What to Do?

Pets that have consumed any of the above recalled products and exhibit symptoms of illness including sluggishness or lethargy combined with a reluctance to eat, vomiting, yellowish tint to the eyes or gums, or diarrhea should be seen by a veterinarian.

Consumers who have purchased the recalled dog food should discontinue use of the product… and may return the unused portion to the place of purchase for a full refund.

Consumers may contact Sunshine Mills, Inc. customer service at 800-705-2111 from 7 am to 4 pm Central Time, Monday through Friday.

Or by email at customer.service@sunshinemills.com for additional information.

This is a voluntary recall being conducted in cooperation with the U.S. Food and Drug Administration.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Sunshine Mills Dog Food Recall Batch Info July 2021

FreshPet Dog Food Recall

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July 29, 2021 — Sunshine Mills is recalling six dog food brands due to dangerous levels of aflatoxin.

Aflatoxin is a potentially deadly toxin produced by Aspergillus mold (typically found on corn)… and which can be harmful to pets if consumed in significant amounts.

What’s Recalled?

To date, no illnesses have been reported in association with the related products. No other Sunshine Mills pet foods are affected by this announcement.

Sold Nationwide

The affected products were distributed in retail stores nationally.

Retailers who received the recalled lots have been contacted and asked to pull these lots from their inventory and shelves.

There are no other Triumph®, Evolve®, Wild Harvest®, Nurture Farms®, Pure Being®, or Elm products or other lot codes of these products affected by this recall.

Message from the Company

“While no adverse health effects related to these products have been reported, Sunshine Mills, Inc. has chosen to issue a voluntary recall of the above-referenced products as a precautionary measure in furtherance of its commitment to the safety and quality of its products.”

What to Do?

Pets that have consumed any of the above recalled products and exhibit symptoms of illness including sluggishness or lethargy combined with a reluctance to eat, vomiting, yellowish tint to the eyes or gums, or diarrhea should be seen by a veterinarian.

Consumers who have purchased the recalled dog food should discontinue use of the product… and may return the unused portion to the place of purchase for a full refund.

Consumers may contact Sunshine Mills, Inc. customer service at 800-705-2111 from 7 am to 4 pm Central Time, Monday through Friday.

Or by email at customer.service@sunshinemills.com for additional information.

This is a voluntary recall being conducted in cooperation with the U.S. Food and Drug Administration.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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July 29, 2021 — Sunshine Mills is recalling six dog food brands due to dangerous levels of aflatoxin.

Aflatoxin is a potentially deadly toxin produced by Aspergillus mold (typically found on corn)… and which can be harmful to pets if consumed in significant amounts.

What’s Recalled?

To date, no illnesses have been reported in association with the related products. No other Sunshine Mills pet foods are affected by this announcement.

Sold Nationwide

The affected products were distributed in retail stores nationally.

Retailers who received the recalled lots have been contacted and asked to pull these lots from their inventory and shelves.

There are no other Triumph®, Evolve®, Wild Harvest®, Nurture Farms®, Pure Being®, or Elm products or other lot codes of these products affected by this recall.

Message from the Company

“While no adverse health effects related to these products have been reported, Sunshine Mills, Inc. has chosen to issue a voluntary recall of the above-referenced products as a precautionary measure in furtherance of its commitment to the safety and quality of its products.”

What to Do?

Pets that have consumed any of the above recalled products and exhibit symptoms of illness including sluggishness or lethargy combined with a reluctance to eat, vomiting, yellowish tint to the eyes or gums, or diarrhea should be seen by a veterinarian.

Consumers who have purchased the recalled dog food should discontinue use of the product… and may return the unused portion to the place of purchase for a full refund.

Consumers may contact Sunshine Mills, Inc. customer service at 800-705-2111 from 7 am to 4 pm Central Time, Monday through Friday.

Or by email at customer.service@sunshinemills.com for additional information.

This is a voluntary recall being conducted in cooperation with the U.S. Food and Drug Administration.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to the FDA’s “Report a Pet Food Complaint” page.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.