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Tucker’s Dog Food Recall

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March 6, 2018 — Raw Basics, LLC of Pleasant Prairie, Wisconsin, is recalling its Tucker’s Raw Frozen Pork-Bison Dog Food because it has the potential to be contaminated with Salmonella.

What’s Being Recalled?

The affected product is labeled “Tucker’s Pork-Bison-Formula” and includes the following identifying information.

Tucker’s Raw Frozen Pork-Bison Formula
Size: 5-pound boxes
UPC code: 072635520017
Lot code: 27717
Best buy date: 04/17/19

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What Caused the Recall?

This recall was issued after the company was notified by the Nebraska Department of Agriculture of the positive Salmonella finding.

Product affected was isolated to 1 lot of 540 lbs (108 boxes) and distributed to distributors in Minnesota, Georgia, Kansas, and Pennsylvania.

The products were sold at pet specialty retail stores.

No illnesses have been reported to date.

Raw Basics tests all batches of products for all pathogens in a hold and release program before releasing for shipping.

What to Do?

Consumers who have purchased the affected product are are urged to return it to the place of purchase for a full refund.

Consumers with questions may contact the company at (800) 219-3650.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Steve’s Raw Frozen Dog Food Recall

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March 2, 2018 — Steve’s Real Food of Salt Lake City, Utah is voluntarily recalling one lot of its Raw Frozen Dog Food Turkey Canine Recipe due to the potential to be contaminated with Salmonella.

What’s Recalled?

The affected product was sold frozen in 5-pound bags.

Bags affected by this recall are identified with the following UPC codes and “Best by” date located on the package.
Raw Frozen Dog Food Turkey Canine Recipe
5-pound bag
Lot # E178
Best By Date: 9/27/18

Where Was the Product Distributed?

Fifty two cases of this product was distributed between 6/27/17 – 7/15/17.

The potentially affected lot of 5-pound frozen turkey nuggets were distributed to retail pet food stores in the following states:
CA, CO, CT, IA, KS, FL, MD, MI, MN, MO, ND, NE, NJ, NV, NY, OR, PA, TX, UT, VA, and WA.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products.

Symptoms of infection in people include nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.

Infected, but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What Caused the Recall?

This recall is being initiated after the firm was notified by the Nebraska Department of Agriculture that a retail sample was collected and tested positive for Salmonella.

No pet or consumer illnesses from this product have been reported to date.

Because of their commitment to overall safety and quality, Steve’s Real Food is conducting a voluntary recall of this product.

Consumers should also follow the safe handling tips published on the Steve’s Real Food packaging, when disposing of the affected product.
This recall is being made with the knowledge of the U.S. Food and Drug Administration.

What to Do?

Consumers are encouraged to check the lot code of any 5-pound frozen turkey nuggets.

Any product with the noted lot code should be returned to the specialty retailer where product was purchased for a full refund.

Consumers with questions may contact Steve’s Real Food at 888-526-1900, Monday thru Friday 9 AM to 4 PM MT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Northwest Chicken and Salmon Chubs Recall

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February 23, 2018 — Northwest Naturals of Portland, Oregon is recalling its 5-pound frozen Chicken and Salmon pet food chubs because it may be contaminated with Listeria monocytogenes.

What’s Recalled?

Product is packaged in 5-pound frozen chubs labeled Chicken and Salmon Dog Food with a UPC code of 0 87316 38440 6 and a product best buy date code of 15 082218.

No pet or human illnesses have been reported to date.

About Listeria Monocytogenes

Listeria monocytogenes can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Listeria monocytogenes is pathogenic to humans.

Healthy people exposed to Listeria should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea, abdominal cramping, fever.
Listeria monocytogenes can affect animals eating the product.

There is the possibility of risk to humans from handling product that is positive for Listeria monocytogenes especially if they have not thoroughly washed their hands after and if they have made contact with the product or any surfaces exposed to the product.

Where Was It Distributed?

Product was one (1) isolated batch of 94 cases distributed to distributors in the following states and sold thru specialty pet retail stores:
California
Georgia
Michigan
Rhode Island
Texas
Washington

What Caused the Recall

The product passed lab testing on 12-22-2016 and was sold over 1 year ago to distributors listed above, on or before 1-23-2017.

Reports from distributors indicate there is no product at any distributors.

The company was notified on 2-21-2018 by FDA and the Michigan Dept of Agriculture.

Michigan purchased one chub at a Michigan specialty pet store and tested the sample.
The test was negative for E. coli and Salmonella but tested positive for Listeria moncytogenes.

The company tests all batches of products for all pathogens in a positive release program before releasing for shipping.
The company tests over 600 batches of product per week.

The company is a dual jurisdiction facility regulated by USDA-FSIS every day on every shift and FDA.

The company does dual lab testing several times per month matching USDA- FSIS lab samples and comparing results.

What to Do?

Consumers are encouraged to check the lot code on any 5lb frozen Chicken and Salmon chubs.

Any product with the noted lot code should return product to the specialty retailer where purchased for full refund.

Consumers with questions may contact Northwest Naturals at 1-866-637-1872, Monday-Friday, from 8:00am to 4:00 PM PST or visit www.nw-naturals.net

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Major Dog Food Recall

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February 15, 2018 — J.M. Smucker Company has initiated a voluntary withdrawal of various wet dog food products due to the potential to contain low levels of pentobarbital, a euthanasia drug.

What Products Are Affected?

Affected products include canned wet dog food versions of the following brands:
Gravy Train
Kibbles ‘N Bits
Ol’ Roy
Skippy

The following table is reproduced from an email sent by Walmart to its affected customers.

Product Description UPC
Gravy Train Beef13.2 OZ/12 7910052879
Gravy Train Beef/Chicken/Liver 13.2 OZ 7910051934
Gravy Train Chunks in Gravy/Beef 13.2 OZ/12 7910034417
Gravy Train Chunks In Gravy/Lamb 13.2 OZ/12 7910052543
Gravy Train Chunks w/Beef 22 OZ 7910051647
Gravy Train Chunks w/Chicken 22 OZ 7910051645
Gravy Train Chunks w/TBone Flavor 13.2.OZ 7910052541
Gravy Train Strips w/Beef 13.2 OZ 7910052542
Gravy Train Chunks in Gravy/Chicken
13.2 OZ/12 7910034418

Ol’ Roy Turkey/Bacon 13.2/12 68113117570

Kibbels ‘N Bits 12Ct Beef/Chicken Variety Pack 7910010393
Kibbels ‘N Bits 12 CT Meatball Variety Pack 7910010383
Kibbels ‘N Bits Beef/Chicken 12 PK VP 7910027751
Kibbels ‘N Bits Beef/ Chicken Variety Pack 7910048358
Kibbels ‘N Bits Meatball 12 CT VP 7910027750
Kibbels ‘N Bits Meatball/ Pasta Variety Pack 7910048359
Kibbels ‘N Bits Wet Dog Burger & Turkey 12PK VP 7910027685

Message from the Company

Out of an abundance of caution we initiated a voluntary withdrawal (not a recall) on specific shipments of Gravy Train, Kibbles ‘N Bits, Ol’ Roy, and Skippy canned/wet dog food because they do not meet our quality specifications.

This means retailers will remove the impacted shipments from their warehouses.
Veterinarians and animal nutrition specialists, as well as the FDA, have confirmed that extremely low levels of pentobarbital, like the levels reported to be in select shipments, do not pose a threat to pet safety.

However, the presence of this substance at any level is not acceptable to us and not up to our quality standards. We sincerely apologize for the concern this has caused.

Although veterinarians and animal nutrition specialists, as well as the FDA, have confirmed that extremely low levels of pentobarbital do not pose a threat to pet safety, we understand pet owners may have concerns.

We encourage them to contact us at 800-828-9980 or via email here.

Please know our internal investigation into this situation is ongoing.

We take this very seriously and are extremely disappointed that pentobarbital was introduced to our supply chain.
We have narrowed the focus of our investigation to a single supplier and a single, minor ingredient, used at one manufacturing facility.

If you are interested in the FDA’s definition of a withdrawal and how it differs from a recall, you can find that information in the Definitions section of the FDA’s website.

What to Do?

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Darwin’s ZooLogics Dog Food Recall

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February 12, 2018 — Darwin’s Natural Pet Products of Tukwila, Washington, has notified its customers that it is recalling select lots of its Darwin’s ZooLogics dog food due to possible contamination with Salmonella bacteria.

What’s Recalled?

The following products are affected by this recall:

ZooLogics Chicken and Vegetable Meals for Dogs
Manufactured 11/2/17

ZooLogics Duck and Vegetable Meals for Dogs
Manufactured 11/16/17

Message from the Company

The following message was taken from a letter sent to Darwin’s customers by company founder, Gary Tashjian.

“We believe most of this product has already been consumed, for the most part without incident, as most dogs’ and cats’ digestive systems are able to process pathogens such as Salmonella without harm.
“We are aware of a single case of a pet being affected, which involved a dog who was already ill with other conditions.”

What to Do?

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Redbarn Bully Stick Recall

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February 10, 2018 — Redbarn Pet Products, LLC of Long Beach, CA is voluntarily recalling its Redbarn Naturals 7-inch Bully Stick Dog Chews 3-pack because it has the potential to be contaminated with Salmonella.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.
If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What’s Recalled?

The recalled products were distributed in pet specialty retail stores.

Affected product comes in a 2.4 ounce, green plastic bag marked with an expiration date of 112120ABC stamped on the side.
The product UPC is #7 85184 25105 8.

No illnesses, injuries or complaints have been reported.

What Caused the Recall?

According to company President, Jeff Sutherland:
“On 2/5/2018, we were notified by the Colorado Department of Agriculture that a single sample collected from a retail location detected Salmonella.
“At Redbarn, we test every product lot before it leaves our manufacturing plant. This lot code, expiry date 112120ABC, was tested both at our Redbarn lab and by a third-party testing facility. Those tests were negative for Salmonella or pathogens.

“Despite not being able to replicate these test results or receiving any negative reports from customers regarding these chews, we feel the best course of action is to recall this lot code of the product and keep our customers safe”.

“In issuing this voluntary recall in conjunction with the FDA, we are standing by our core values of quality and integrity.
“At Redbarn, we do the right thing for our customers.
“That means that we hold ourselves to the highest safety and quality assurance standards and take all precautions to prevent situations like a recall from happening.

“Family-owned Redbarn takes the safety of our product, pets, and customers as a number one concern.

“Redbarn employs an extensive Quality Assurance team that run over 400 safety tests on their products every week.

“Products like the 7-inch bully sticks are tested multiple times, for bacteria like Salmonella, coliforms and enteros.

“A product is declared safe to ship only after it tests negatively for these bacteria and other pathogens.”

What to Do?

Consumers are encouraged to check the lot code to see if their product was affected.

Pet owners who are in possession of the affected dog chews are urged to discontinue use of the product immediately.

Consumers who purchased 7-inch Bully Stick multipacks with the affected lot code are urged to return them to the place of purchase for a full refund.

Consumers with questions may contact the company via email at info@redbarninc.com or by phone at 800-775-3849, Monday thru Friday, 8 am to 5 pm-5 pm PT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Expanded Smokehouse Pet Products Recall

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February 19, 2018 — The FDA has announced that Smokehouse Pet Products, Inc. of Sun Valley, CA is recalling all sizes and package types of dog treats labeled as “Beefy Munchies” because they have the potential to be contaminated with Salmonella.

About the Recall

“Beefy Munchies” was distributed nationwide through distributors selling to various retailers.

The product comes in individual bags, resealable bags and plastic tubs.
The plastic tub will be labeled “Beefy Bites”.

All sizes and packaging types will include a UPC code, lot number, and a best used by date of stamped on the back.
The current recall is expanded to include all “Beefy Munchies”.
No illnesses have been reported to date in connection with this problem.

What Caused the Recall

The potential for contamination was noted after routine sampling and testing by the Colorado Department of Agriculture revealed the presence of Salmonella in two 4-oz packages of “Beefy Munchies”.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What to Do?

Any consumers who have purchased “Beefy Munchies” should discontinue use of the product and may return the unused portion to the place of purchase for a full refund.

Consumers with questions may contact Smokehouse Pet Products, Inc. at 877-699-7387, Monday through Friday 7 AM to 3:30 PM PT.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form

PREVIOUS POST ABOUT THE RECALL

February 9, 2018 — Smokehouse Pet Products, Inc. of Sun Valley, CA is recalling its 4-ounce bags of dog treats labeled as “Beefy Munchies” because they have the potential to be contaminated with Salmonella.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Where Was the Product Sold?

“Beefy Munchies” was sold through various retailers using distributors in the following states:
Colorado
Michigan
North Carolina
Washington

What’s Recalled?

The following product is affected by the recall:

Beefy Munchies”
4-ounce package
UPC Code: 78565857957
Lot number: 449294
Best Used By Date: 10/25/19 (stamped in back)

No illnesses have been reported to date in connection with this problem.

What Caused the Recall?

The potential for contamination was noted after routine sampling and testing by the Colorado Department of Agriculture revealed the presence of Salmonella in two 4-ounce packages of “Beefy Munchies”.

What to Do?

Consumers who have purchased 4-ounce packages of “Beefy Munchies” should discontinue use of the product and may return the unused portion to the place of purchase for a full refund.

Consumers with questions may contact Smokehouse Pet Products, Inc. at 877-699-7387, Monday through Friday 7 am to 3:30 pm PT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Raws For Paws Recall

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February 9, 2018 — Raws for Paws of Minneapolis, MN, is recalling its 5-pound and 1-pound chubs of Ground Turkey Pet Food because they have the potential to be contaminated with Salmonella.

About Salmonella

Salmonella can affect animals eating the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Where Was the Product Sold?

The recalled Ground Turkey Pet Food was distributed directly to consumers and via online mail order throughout the following states:
Iowa
Minnesota
Wisconsin

What’s Being Recalled?

The recalled product is packaged into 1-pound and 5-pound sealed plastic tubes, also known as chubs.
The chubs are packaged into regular Turkey Pet Food cases and Pet Food Combo Pack cases, which contain a variety of pet food products.

The products in question have case codes of 9900008, 9900009, 9900014, and 9900015.

The manufacture date of Turkey Pet Food cases is 10/12/17 and the manufacture dates of Combo Pack cases are between 10/12/2017 and 2/2/2018.
Two illnesses have been reported to date in connection with this problem.

What Caused the Recall?

The potential for contamination was noted after testing by the Minnesota Department of Agriculture (MDA) revealed the presence of Salmonella in some packages of Turkey Pet Food.

Production of the product has been suspended while MDA and the company continue their investigation as to the source of the problem.

What to Do?

Consumers who have purchased Turkey Pet Food should discontinue the use of the product.

Contact Raws for Paws to determine if your product is subject to this recall and for more information about disposal or return instructions.
Consumers with questions may contact the company at 612-465-0372.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Just Food For Dogs Recall

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January 15, 2018 — Just Food For Dogs of Los Alamitos, CA, has advised its customers that the company is voluntarily recalling specific recipes of its cooked frozen dog food due to possible contamination with Listeria monocytogenes bacteria.

What’s Recalled?

The following products are affected by this recall event:
 JustFoodForDogs Turducken
Batch dates: XX110118 to XX123118

 Beef and Russet Potato
Batch dates: XX110118 to XX011419

 Fish and Sweet Potato
Batch dates: XX110118 to XX011419

What Caused the Recall?

According to the company:

A customer reported that JustFoodForDogs’ Turducken special made her dogs sick with vomiting and diarrhea.

At that point, JustFoodForDogs initiated laboratory testing with preliminary results revealing contamination of the company’s human-grade green bean supply with Listeria monocytogenes.

What to Do?

If you are in possession of the food listed above, the company has asked that you dispose of it and to not feed it to your dog.

JustFoodForDogs will provide an immediate and unconditional credit to your account for all purchases made of these recipes between the dates of November 1, 2017 and January 14, 2018 (upon request).

Consumers with questions are asked to email the company at support@justfoodfordogs.com. Be sure to include the first and last name on your account.

JustFoodForDogs claims it will process your credit and reply with the confirmed amount within 72 hours. That credit will then be available for one year from the date it was credited.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

A Message From the Company:

Dear Friends, Customers, Veterinarians, Partners and Staff, Honesty. Transparency. Pet advocacy. These are three of the Core Values that make JustFoodForDogs who and what we are. Most days living up to these standards is easy. We use only the best ingredients; we open our kitchens to the public; we treat every dog as if he were one of our own; and we regard every pet parent as family.

This week has been more challenging. A few days ago, a diligent customer reported that our Turducken special made her dogs sick with vomiting and diarrhea. The dogs made a full recovery after a day, once switching their food to one of our daily diets; they did not receive veterinary care. Less than 72 hours ago, after the returned food confirmed positive for Listeria monocytogenes, we informed our Turducken customers about the only recall in the history of our company.

Since then we have worked tirelessly to conduct extensive testing and a thorough investigation to establish the root cause of this issue. We promised an update. This is that update. It is genuinely heartbreaking to report that we have just received preliminary test results that suggest our human grade green bean supply was sent to us contaminated with Listeria monocytogenes.

Healthy dogs may experience no signs but some, including elderly or weakened dogs, may experience vomiting and/or diarrhea. Severe disease from Listeria in dogs is rare. Listeria monocytogenes is more concerning in humans, if consumed. The health of your dogs is always our primary concern. For this reason, and based on the preliminary results, we are proactively and voluntarily taking the following actions: • Expanding the Turducken recall to all batch dates •

Recalling our only two other recipes that contain green beans: Beef & Russet Potato and Fish & Sweet Potato • Notifying the FDA as this likely affects a broader human food supply of green beans If you have fed these recipes and your dog is not currently experiencing any problems, do not worry. If you have any of the food listed above, please dispose of it and do not feed it to your dog. We will provide an immediate and unconditional credit to your account for all purchases made of these recipes between November 1st, 2017 and January 14th, 2018, upon request.

To make it easiest on you and to avoid waiting on hold, simply email us at support@justfoodfordogs.com with the first and last name on your account. We will process your credit and reply with the confirmed amount within 72 hours. That credit will then be available for one year from the date it was credited. JustFoodForDogs, LLC 10867 Portal Dr., Los Alamitos, CA 90720 949.722.3647 JustFoodForDogs.com

We know that many dogs rely on and love these recipes. Therefore, we are immediately preparing Beef & Russet Potato and Fish & Sweet Potato recipes without green beans. We expect to have these available by Wednesday at all locations. Our veterinarians ensure us that this is an appropriate temporary solution. In the meantime, we have plenty of recipes available that are made without green beans, including: Balanced Remedy Shepherd’s Pie Chicken & White Rice Turkey & Whole Wheat Macaroni Joint & Skin Support Venison & Squash Lamb & Brown Rice All Veterinary Support Recipes These recipes are not covered by the recall and may continue to be fed to your dogs.

I am deeply sorry for this outcome. I spoke to one of our wonderful customers on Friday and she told me something that stuck with me – “we don’t expect JustFoodForDogs to be perfect Shawn, just perfectly honest.” Good or bad, you have our word that we will always be entirely transparent with our customers. We founded JustFoodForDogs to increase the length and quality of life for as many pets as possible. While this issue may not be our fault, the safety and efficacy of every meal is our responsibility. As we work with our restaurant supplier, we will be implementing greater controls to prevent this from happening in the future. If you would like to speak to any member of our executive team, please feel free to reach us directly on our emails or personal cell phones (listed below).

Amy Dampier, Vice President Retail Sales, • Ben Stickney, Vice President Operations, • Dr. Oscar Chavez, BVetMed, MRCVS, Chief Medical Officer, • Carey Tischler, Chief Executive Officer,

Sincerely, Shawn Buckley, Founder

Primal Dog Food Recall

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December 21, 2017 — Primal Pet Foods of Fairfield, California, is voluntarily recalling specific lots of 5 of its freeze-dried poultry products because their grind size exceeds the ideal size of ground bone to be fed to dogs and cats.

What’s Recalled?

Affected products include Primal Canine and Feline Freeze-Dried Poultry Formulas.

For a full list, please go to DogFoodAdvisor.com

What to Do?

The company asks that affected products be returned to the Primal retailer from where they were originally purchased for full credit.

Those unable to return the product directly to the retailer are invited to contact Primal Customer Service at 866-566-4652 extension 2 or by email at support@primalpetfoods.com

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.