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Nature’s Promise Chicken and Rice Recall

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November 3, 2018 — Natural Life Pet Products of Saint Louis, MO, is voluntarily recalling its Chicken and Potato dry dog food due to it containing elevated levels of Vitamin D.

What’s Recalled?

The following products are included in this recall event:

Nature’s Promise Chicken & Brown Rice Dog Food
Size: 4 lb package
Best By Dates: November 1, 2018 to November 8, 2019

Nature’s Promise Chicken & Brown Rice Dog Food
Size: 14 lb package
Best By Dates: November 1, 2018 to November 8, 2019

Nature’s Promise Chicken & Brown Rice Dog Food
Size: 28 lb package
Best By Dates: November 1, 2018 to November 8, 2019

Giant/Martin’s has removed all affected product from its shelves and urges customers to return the product to their local store for a full refund.

The companies have received no reports of illnesses to date.

About Elevated Levels of Vitamin D

Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.

Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction.

Customers with dogs who have consumed any of the products listed above and are exhibiting any of these symptoms, should contact their veterinarian.

What to Do?

Customers should stop feeding the products listed above.

Customers may contact Sunshine Mills, Inc. customer service at 800-705-2111 from 7 am to 4 pm Central Time, Monday through Friday.

Or by email at customer.service@sunshinemills.com for additional information.

In addition, customers may call Giant/Martin’s Customer Support Center at 888-814-4268.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Lidl Dog Food Recall

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November 9, 2018 – Lidl USA Superfood Recipe Dog Food because the products may contain elevated levels of Vitamin D.

What’s Recalled?

The recalled Orlando brand products include the following lot numbers manufactured between March 3, 2018 and May 15, 2018:
TI1 3 Mar 2019
TB2 21 Mar 2019
TB3 21 Mar 2019
TA2 19 Apr 2019
TB1 15 May 2019
TB2 15 May 2019

Elevated Vitamin D Levels

Dogs consuming elevated levels of Vitamin D could exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.

Customers with dogs who have consumed this product and are exhibiting these symptoms should contact their veterinarian as soon as possible.

No other products sold by Lidl are impacted by the recall.
This is a voluntary recall and is being conducted in cooperation with the U.S. Food and Drug Administration.

What to Do?

Customers who have purchased this product with the affected lot codes should stop feeding it to their dogs and discard the product immediately or return it to their nearest Lidl store for a full refund.

Customers who have questions about this recall should call the Lidl US Customer Care Hotline at 844-747-5435, 8 AM to 9 PM Eastern time, 7 days a week.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Natural Life Dog Food Recall

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November 3, 2018 — Natural Life Pet Products of Saint Louis, MO, is voluntarily recalling its Chicken and Potato dry dog food due to it containing elevated levels of Vitamin D.

What’s Recalled?

Natural Life Chicken and Potato Dry Dog Food
Package Size: 17.5 pounds
Bag UPC: 0-12344-08175-1
Bags affected have a Best By Date code of May 29, 2020 through August 10, 2020. The Best By Date code can be found on the back or bottom of each bag.

The products were distributed to retail stores in:
Alabama
California
Florida
Georgia
North Carolina
South Carolina
Tennessee
Virginia

What Caused the Recall?

Natural Life Pet Products became aware of the elevated levels of vitamin D after receiving complaints from three pet owners of vitamin D toxicity after consuming the product.
An investigation revealed a formulation error led to the elevated vitamin D in the product.

About Elevated Vitamin D Levels

Consumers should stop feeding the product listed above.

Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.
Vitamin D when consumed at very high levels can lead to serious health issues in dogs including renal dysfunction.

Consumers with dogs who have consumed the product listed above and are exhibiting these symptoms, should contact their veterinarian.

What to Do?

Consumers who have purchased the product affected by this recall should dispose of it or return it to the place of purchase for a full refund.
Consumers with questions may contact Natural Life Pet Products at 888-279-9420 from 8 AM to 5 PM Central Standard time, Monday through Friday, or by email at consumerservices@nutrisca.com for more information.

This is a voluntary recall and is being conducted in cooperation with the U.S. Food and Drug Administration.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Nutrisca Dog Food Recall

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Nutrisca Dog Food Recall | November 2018

November 3, 2018 — Nutrisca, of Saint Louis, MO, is voluntarily recalling one formula of Nutrisca dry dog food because it contains elevated levels of vitamin D.
Nutrisca did not include an image with its FDA news release. So, the following image has been copied from the company’s website and provided in good faith by The Dog Food Advisor.

What’s Recalled?
Nutrisca Chicken and Chickpea Dry Dog Food
Package Size: 4 pounds
Bag UPC: 8-84244B-12495-7
Best By Dates: February 25, 2020 thru September 13, 2020

Nutrisca Chicken and Chickpea Dry Dog Food
Package Size: 15 pounds
Bag UPC: 8-84244-127B95-8
Best By Dates: February 25, 2020 thru September 13, 2020

Nutrisca Chicken and Chickpea Dry Dog Food
Package Size: 28 pounds
Bag UPC: 8-84244-12895-5
Best By Dates: February 25, 2020 thru September 13, 2020

Bags affected have a Best By Date code of February 25, 2020 through September 13, 2020. The Best By Date code can be found on the back or bottom of each bag.

The products were distributed to retail stores nationwide.

What Caused the Recall?

Nutrisca became aware of the elevated levels of vitamin D after receiving complaints from three pet owners of vitamin D toxicity after consuming the product.
An investigation revealed a formulation error led to the elevated vitamin D in the product.

About Elevated Vitamin D

Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss.
Vitamin D when consumed at very high levels can lead to serious health issues in dogs including renal dysfunction.

Consumers with dogs who have consumed any of the products listed above and are exhibiting these symptoms, should contact their veterinarian.

What to Do?

Consumers should stop feeding the products listed above.

Consumers who have purchased any of the products affected by this recall should dispose of it or return it to the place of purchase for a full refund.

Consumers with questions may contact Nutrisca at 888-279-9420 from 8 AM to 5 PM Central Standard time, Monday through Friday, or by email at consumerservices@nutrisca.com for more information.

No other Nutrisca products, including Nutrisca Chicken & Chickpea wet dog foods are impacted.

All other Nutrisca dog and cat food products are safe to feed to pets.

According to the company…
“This is a voluntary recall and is being conducted in cooperation with the U.S. Food and Drug Administration.
“We genuinely regret that this has occurred as we place the highest priority on the health of pets.”

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

G & C Pet Food Recall

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G & C Dog and Cat Food Recall Expands to Include Multiple Brands

October 24, 2018 — G & C Raw of Versailles, Ohio, is recalling all products lots manufactured from February 27, 2018 through July 20, 2018, because they have the potential to be contaminated with Listeria monocytogenes.

Affected products are sold under the brand names G & C Raw Dog Food and G & C Raw Cat Food and sold through direct distribution to customers.

About Listeria

Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in animals eating the products.

Furthermore, there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Listeria monocytogenes should monitor themselves for some or all of the following symptoms: nausea, vomiting, aches, fever, and diarrhea.
Listeria monocytogenes infections can cause serious andsometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Listeria monocytogenes infections are rare, and pets may display symptoms such as mild to severe diarrhea, anorexia, fever, nervous, muscular and respiratory signs, abortion, depression, shock, and death.

In addition to the possibility of becoming sick, such infected animals can shed Listeria monocytogenes through their feces onto their coats and into the home environment and thus serve as sources of infection to humans and other animals in the household.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Where Was Product Distributed?

Recalled products were distributed by direct delivery and may have been sent to the following states:
Georgia
Illinois
Indiana
Kentucky
Michigan
North Carolina
Ohio
Pennsylvania
Tennessee

What’s Being Recalled?

The manufacture dates are included at the end of the lot number.

For example, the pet food product manufactured on February 27, 2018 has a lot code of that ends with 022718.
The company is now recalling all products with lot numbers that end in 022718 through 072018.

The recalled dog food products include:

Beef Veggie Mix Dog Food
Ground Beef Dog Food
Sliced Beef Heart Dog Food
Ground Beef Heart Dog Food
Kim’s Special Beef Organ Dog Food
Ground Chicken Dog Food Chicken Veggie Mix Dog Food
Chicken Mix Patties Dog Food
Duck Veggie Mix Dog Food
Ground Duck Dog Food
Ground Rabbit Dog Food
Rabbit Veggie Mix Dog Food
Ground Lamb Dog Food
Lamb Veggie Mix Dog Food
Ground Beef Pancreas Dog Food
Beef Liver Chunks Dog Food
Beef Sweet Breads Dog Food
Ground Pork Dog Food
Pork Veggie Mix Dog Food
Shelby’s Pork Organ Mix Dog Food
Ground Pollock Dog Food
Turkey Veggie Mix Dog Food
Ground Turkey Dog Food
Tripe Dog Food
The recalled cat food products include:

Pat’s Cat Beef
Pat’s Cat Chicken
Pat’s Cat Turkey
Pat’s Cat Duck
Pat’s Cat Rabbit

No confirmed illnesses have been reported to date.

What Caused the Recall?

The recall was initiated as the result of a routine sampling program by the Ohio Department of Agriculture which revealed that some finished products contained the bacteria.

What to Do?

Consumers who have purchased the products are urged to return them to G & C Raw, 225 N. West Street, Versailles, OH, for a full refund.
Consumers with questions may contact G & C Raw at 937-827-0010 from 9 to 5 pm Easter Time or by email at mgcrawdogfood@yahoo.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Performance Dog Food Recall

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September 12, 2018 — Bravo Packing, Inc. of Carneys Point, New Jersey, is recalling all Performance Dog products, a frozen raw pet food, because they have the potential to be contaminated with Salmonella.

What’s Recalled?

The following products are affected by the recall:

Performance Dog
Package Size: 2-pound plastic sleeve
Mfg Date Code: 071418

Performance Dog
Package Size: 5-pound plastic sleeve
Mfg Date Code: 071418

Performance Dog comes frozen in 2-pound and 5-pound plastic sleeves.

The recalled product has manufacture date code 071418.

The manufacture date codes are printed on the boxes that contain the plastic sleeves, but not on the individual plastic sleeves.

Therefore, if the cardboard box has been discarded, there are no unique identification numbers on the individual sleeves that allow customers to determine that they possess the recalled products.

If you purchased this product since July 14, 2018 and cannot determine whether it is affected by the recall, the FDA recommends that you exercise caution and throw the product away.

About Salmonella

Salmonella can cause illness in animals eating the products, as well as people who handle contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products, infected animals or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis (an infection of the heart muscle), arthritis, muscle pain, eye irritation and urinary tract symptoms.

People who have these symptoms after having contact with this product or an animal that has eaten this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have decreased appetite, fever and abdominal pain.

Pets exposed to contaminated food can be infected without showing symptoms.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Infected animals can also shed Salmonella through their feces and saliva, spreading pathogens into the home environment and to humans and other animals in the household.

No human or animal illnesses have been reported to date.

What Caused the Recall?

Bravo Packing, Inc. is voluntarily recalling this product after a sample of Performance Dog, collected during an FDA inspection, tested positive for Salmonella.

Performance Dog generally works with the distributor Tefco, located in Brooklyn , New York, that fills orders to brick-and-mortar retail stores or to consumers directly.

What to Do?

Consumers with questions should contact Bravo Packing, Inc. at 856-299-1044 (Monday thru Friday, 6 AM to 2 PM, Saturday 4 AM to 9 AM ET) or through the company’s website at www.bravopacking.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Steve’s Dog Food Recall

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September 7, 2018 — Steve’s Real Food of Salt Lake City, Utah is voluntarily recalling limited quantities of its raw frozen dog and cat foods due to possible contamination with
Salmonella and Listeria bacteria.

What’s Recalled?

The affected products were nationally distributed and are identified with the following UPC codes and “Best by” dates located on the front of the bag.

Steve’s Real Food Turducken Recipe
Package size: 5-pounds
Lot number: J155
Best By Date: 6/4/19
UPC: 6-91730-15304-5

Quest Emu Diet
Package size: 2-pounds
Lot number: B138
Best By Date: 5/18/19
UPC: 6-91730-17103-2

Quest Beef Diet
Package size: 2-pounds
Lot number: A138
Best By Date: 5/18/19
UPC: 6-91730-17101-8

About Salmonella and Listeria

Salmonella and L. mono can affect animals eating the products and there is risk to humans from handling contaminated pet products.
Symptoms of infection in people include nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella and/or L. mono infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain.

Infected, but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What Caused the Recall?

This recall is being initiated after the firm was notified by the Washington Department of Agriculture when sample was collected and tested positive for Salmonella and/or Listeria.

The firm did conduct its own test which produced a negative result for both Salmonella and Listeria monocytogenes.

However, because of the company’s commitment to overall safety and quality, Steve’s Real Food is conducting a voluntary recall of these products.

Consumers should also follow the safe handling tips published on the Steve’s Real Food packaging, when disposing of the affected product.

No pet or human illnesses from this product have been reported to date.
This recall is being made with the knowledge of the U.S. Food and Drug Administration.

What to Do?

Consumers are encouraged to check the lot code and best buy date of the affected pet foods.

Any product with the noted lot code and best buy dates should be returned to the specialty retailer where product was purchased for a full refund.
Consumers with questions may contact Steve’s Real Food at 888-526-1900, Monday through Friday, 9 am to 4 pm MT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Pat’s Dog Food and Cat Food Recall

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August 3, 2018 — G & C Raw of Versailles, OH is recalling 30 1–pound containers of Pat’s Cat Turkey Cat Food and 40 2-pound containers of Ground Lamb Dog Food because they have the potential to be contaminated with Listeria monocytogenes.

About Listeria Infections

Listeria monocytogenes can cause serious and sometimes fatal infections in animals eating the products.

Furthermore, there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Listeria monocytogenes should monitor themselves for some or all of the following symptoms: nausea, vomiting, aches, fever, and diarrhea.

Listeria monocytogenes infections can also spread through the bloodstream to the nervous system (including the brain), resulting in meningitis and other potentially fatal problems.

Pregnant women are especially susceptible to Listeria infection, which can result in abortion.

The young, the elderly, and people with weakened immune systems also are more vulnerable.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Listeria monocytogenes infections are rare, and pets may display symptoms such as mild to severe diarrhea, anorexia, fever, nervous, muscular and respiratory signs, abortion, depression, shock, and death.

In addition to the possibility of becoming sick, such infected animals can shed Listeria monocytogenes through their feces onto their coats and into the home environment and thus serve as sources of infection to humans and other animals in the household.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Where Was the Product Sold?

Pat’s Cat Turkey and Ground Lamb Dog Food products were distributed in OH, MI, IN, PAN, KY, NC, and GA.

They were also distributed by direct delivery by G & C Raw, LLC.

What’s Being Recalled?

The Pat’s Cat Turkey is sold in 1-pound clear plastic containers with the Lot number WWPKTF051618.

The Ground Lamb product is sold in a 2-pound plastic container with the Lot number MFF022718.

The Lot number codes are listed on the bottom right corner of the label.

No illnesses have been reported to date.

About the Recall

The recall was as the result of a routine sampling program by the Ohio Department of Agriculture which revealed that the finished products contained the bacteria

The company has ceased the production and distribution of the product as the company continues its investigation as to what caused the problem.

What to Do?

Consumers who have purchased Pat’s Cat Turkey Cat Food with the lot number, WWPKTF051618, OR Ground Lamb Dog Food with the lot number MFF022718 are urged to return it to G & C Raw, 225 N. West Street, Versailles, OH, for a full refund.

Consumers with questions may contact: G & C Raw, LLC at 937-827-0010 ET, or by email at gcrawdogfood@yahoo.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

 

 

Dave’s Dog Food Recall

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June 12, 2018 — Dave’s Pet Food of Agawam, MA, is voluntarily recalling a single lot of Dave’s Dog Food 95% Premium Beef cans because the products potentially contain elevated levels of beef thyroid hormone.

What’s Recalled?

The recalled product consists of a single batch (548 cases) of 13 oz., 95% premium beef dog food with a UPC # of –8503811167 and a date code of 08 2020.

Dave’s Dog Food 95% Premium Beef
Size: 13-ounce cans
UPC Code: 85038-11167
Date Code: 08/2020

Where Was It Sold?

The affected product was distributed all along the east coast of the US, sold in pet stores and e-commerce sites.
About Beef Thyroid Hormone

Dogs consuming high levels of beef thyroid hormone may exhibit symptoms such as increased thirst and urination, weight loss, increased heart rate and restlessness.

These symptoms may resolve when the consumption of these levels is discontinued.

However, with prolonged consumption these symptoms may increase in severity and may include vomiting, diarrhea, and rapid or labored breathing.

Should these symptoms occur, we recommend pet owners contact their veterinarian immediately.

What Caused the Recall?

The recall was initiated after FDA informed Dave’s that one lot of product was analyzed and found to have elevated levels of thyroid hormone.
FDA analyzed the product after receiving a complaint that four dogs consuming it were found to have low Free T4 (fT4) and Thyroid stimulating hormone (TSH).

No other Dave’s products, or any other product manufactured by Dave’s Pet Food, are impacted.

The voluntary recall is being conducted in cooperation with the U.S. Food and Drug Administration.

What to Do?

Consumers who have purchased the specific product listed above should stop feeding it to their dogs.

If consumers have questions or would like to receive a refund or coupon for replacement product, they should call the company at 888-763-2738 Monday through Friday, 9:00 AM and 5:00 PM ET.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

Merrick Pet Treat Recall

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May 23, 2018 – Merrick Pet Care, of Amarillo, Texas, is initiating a voluntary recall of a limited amount of beef dog treat varieties due to the potential that they contain elevated levels of a naturally-occurring beef thyroid hormone.

What’s Recalled?

The voluntary recall is limited to the production codes listed below. To locate the production code, consumers should look on the lower back of the treat bag.

Castor & Pollux Good Buddy Prime Patties Real Beef Recipe 4 oz.
UPC: 780872510806
Best Before Date Range: 5/1/2017 – 9/1/2019

Castor & Pollux Good Buddy Sausage Cuts Real Beef Recipe 5 oz.
UPC: 780872510745
Best Before Date Range: 5/1/2017 – 9/1/2019

Merrick Backcountry Great Plains Real Beef Jerky 4.5 oz.
UPC: 022808786160
Best Before Date Range: 5/1/2019 – 9/1/2019

Merrick Backcountry Great Plains Real Beef Sausage Cuts 5 0z.
UPC: 022808786047
Best Before Date Range: 5/1/2017 – 9/1/2019

Merrick Backcountry Great Plains Real Steak Patties 4 oz.
UPC: 022808786078
Best Before Date Range: 5/1/2017 – 9/1/2019

No other production codes, sizes or varieties of these products are affected. The voluntary recall covers only specific production codes of the following beef treat products:

About Beef Thyroid

Dogs consuming high levels of beef thyroid hormone may exhibit the following symptoms: increased thirst and urination, weight loss, increased heart rate and restlessness. These symptoms may resolve when consumption decreases.

If a dog consumes high levels for a long period of time, these symptoms may increase in severity and may include vomiting, diarrhea and rapid or labored breathing.

If your pet has consumed the product listed and has exhibited any of these symptoms, please discontinue feeding and contact your veterinarian.

What Caused the Recall?

This potential health risk was brought to Merrick’s attention as a result of the FDA sharing one consumer complaint where the dog’s health was temporarily impacted while eating Merrick Backcountry Great Plains Real Beef Jerky 4.5 ounce.

The dog’s health improved and fully recovered after discontinuing consumption of the treat.

Pet owners should know there is limited risk given treats are not intended for full nutrition and should only be occasionally consumed.

However, out of an abundance of caution and to maintain trust with our consumers, we are withdrawing all potentially impacted product.
We have not received any similar reports to date from consumers about issues with these products.

As a company of pet owners and pet lovers, we know our consumers place a tremendous amount of trust in us when their pet uses our products.
The quality and safety of our products are the top priority for our company.

We apologize to our retail customers and consumers and sincerely regret any inconvenience and concerns caused by this voluntary recall.

We are working with the U.S. Food and Drug Administration on this voluntary recall and will cooperate with them fully.

What to Do?

If you have product, please contact Merrick at 800-664-7387 from 8 am to 5 pm Central Time Monday through Friday.

Or by email at customerservice@merrickpetcare.com so we can provide a refund.

Or visit Merrick’s website and fill out a form: www.merrickpetcare.com/customerrelations.

No other Merrick or Castor & Pollux products are impacted. These treats are distributed in the U.S. through pet specialty, grocery and online retailers with limited distribution in Canada.

For more information visit www.MerrickPetCare.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.