September 22, 2020 — Real Pet Food Company of Phoenix, Arizona, is voluntarily recalling Billy+Margot Wild Kangaroo and Superfoods Recipe because it may be contaminated with Salmonella bacteria.
What’s Being Recalled?
The following product has been recalled:
- Billy + Margot Wild Kangaroo and Superfoods Recipe
- Package: 4-pound bag
- Lot code: V 07 Feb 2022
This recall does not affect any other Billy + Margot products or those sold outside of the USA.
What Caused the Recall?
The recall is a result of a routine sampling program by state officials which revealed that the finished products contained the bacteria.
The company has ceased the production and distribution of the product.
The FDA and the company will continue their investigation as to what caused the problem.
Salmonella can affect animals eating the products… and there is risk to humans from handling contaminated pet products.
While no illnesses have been reported, healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.
Owners exhibiting any signs after having contact with this product should contact their healthcare provider.
Pets with Salmonella infections may be lethargic and have diarrhea, fever, vomiting and or abdominal pain.
Infected but otherwise healthy pets can be carriers and infect other animals or humans.
If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
What to Do?
Retailers who have received product from the affected lot code have been asked to remove this product from shelves immediately and dispose of the product with care.
If you have purchased Billy + Margot Wild Kangaroo and Superfoods Recipe in a 4 lb bag, with lot code V 07 Feb 2022 from any retail store nationally, please stop feeding the product to your dogs, dispose of this product immediately, wash your hands accordingly, and sanitize affected surfaces.
Consumers who have purchased the recalled products may call Real Pet Food between 8 am and 10 pm EST immediately for a refund or for additional information at : 1-800-467-5494.
Consumers with questions may contact the company at 800-467-5494 during the above times.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to the FDA’s “Report a Pet Food Complaint” page.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.