February 10, 2018 — Redbarn Pet Products, LLC of Long Beach, CA is voluntarily recalling its Redbarn Naturals 7-inch Bully Stick Dog Chews 3-pack because it has the potential to be contaminated with Salmonella.
Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.
Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.
Infected but otherwise healthy pets can be carriers and infect other animals or humans.
If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
The recalled products were distributed in pet specialty retail stores.
Affected product comes in a 2.4 ounce, green plastic bag marked with an expiration date of 112120ABC stamped on the side.
The product UPC is #7 85184 25105 8.
No illnesses, injuries or complaints have been reported.
What Caused the Recall?
According to company President, Jeff Sutherland:
“On 2/5/2018, we were notified by the Colorado Department of Agriculture that a single sample collected from a retail location detected Salmonella.
“At Redbarn, we test every product lot before it leaves our manufacturing plant. This lot code, expiry date 112120ABC, was tested both at our Redbarn lab and by a third-party testing facility. Those tests were negative for Salmonella or pathogens.
“Despite not being able to replicate these test results or receiving any negative reports from customers regarding these chews, we feel the best course of action is to recall this lot code of the product and keep our customers safe”.
“In issuing this voluntary recall in conjunction with the FDA, we are standing by our core values of quality and integrity.
“At Redbarn, we do the right thing for our customers.
“That means that we hold ourselves to the highest safety and quality assurance standards and take all precautions to prevent situations like a recall from happening.
“Family-owned Redbarn takes the safety of our product, pets, and customers as a number one concern.
“Redbarn employs an extensive Quality Assurance team that run over 400 safety tests on their products every week.
“Products like the 7-inch bully sticks are tested multiple times, for bacteria like Salmonella, coliforms and enteros.
“A product is declared safe to ship only after it tests negatively for these bacteria and other pathogens.”
What to Do?
Consumers are encouraged to check the lot code to see if their product was affected.
Pet owners who are in possession of the affected dog chews are urged to discontinue use of the product immediately.
Consumers who purchased 7-inch Bully Stick multipacks with the affected lot code are urged to return them to the place of purchase for a full refund.
Consumers with questions may contact the company via email at email@example.com or by phone at 800-775-3849, Monday thru Friday, 8 am to 5 pm-5 pm PT.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.